Support

We're here to help you get the most out of MyPulse News

Contact Us

Have a question, feedback, or need assistance? We'd love to hear from you. Our support team typically responds within 24-48 hours.

Email Us

[email protected]

For support, feedback, privacy, and data requests

Account & Data Management

Delete Your Account & Data

You have the right to delete your account and all associated data at any time. To request deletion, simply send us an email.

How to Delete Your Data

Send an email to [email protected] with the subject line "Account Deletion Request".

Please include:

Your registered email address (if you have an account)
Or your device identifier (found in App Settings → About)

We will process your request within 30 days and confirm deletion via email.

Download Your Data

Request a copy of your personal data by emailing [email protected] with subject "Data Export Request". We'll provide your data in a portable format within 30 days.

Frequently Asked Questions

How do I personalize my news feed?

When you first open the app, you'll be asked to select topics that interest you. You can change these preferences anytime by going to Settings → News Preferences. The more you use the app, the better it learns your interests.

Do I need to create an account?

No, account creation is completely optional. You can enjoy all the core features of MyPulse News without signing up. Creating an account allows you to sync your preferences and bookmarks across multiple devices.

How do AI summaries work?

Our AI analyzes each article and generates concise summaries and key points, helping you quickly understand the main takeaways. These summaries are generated automatically for all articles in your feed. The AI runs on our servers and does not collect additional personal data.

How do I bookmark articles?

Tap the bookmark icon on any article card to save it for later. Access your saved articles from the Bookmarks tab at the bottom of the screen. Bookmarks are stored locally on your device and synced to your account if you're signed in.

How do I share articles?

Tap the share button on any article to share it via Twitter/X, LinkedIn, Facebook, Instagram, WhatsApp, Threads, or any other app. You can customize the share text and choose from different tones (formal, endorsing, challenging, or questioning).

Why am I seeing certain news topics?

Your news feed is personalized based on the topics you selected during onboarding and your reading history. You can adjust your preferences anytime in Settings. We do not track you across other apps or websites.

Does the app work offline?

The app requires an internet connection to fetch the latest news. However, articles you've already loaded will remain viewable even if you temporarily lose connection. Bookmarked articles are cached for offline reading.

How do I report a bug or suggest a feature?

We appreciate your feedback! Send bug reports or feature suggestions to [email protected]. Please include:

Your device model and iOS version
App version (found in Settings → About)
Steps to reproduce the issue
Screenshots if applicable

About MyPulse News

MyPulse News delivers personalized news in a modern, immersive format. Swipe through stories like social media reels, get AI-powered summaries, and stay informed on topics that matter to you.

Version

2.0.0

Platform

iOS 26+

Developer

Pulse Analytics